Apple iPhone 4 is a huge success, with 600,000 sold in advance and up to a million on its launch. iPhone retailers in Japan, Germany, France and US for launch morning confirm the demand. In the UK, up to 1,000 people wait outside Regent Street, with around half that number standing firm at Buchanan Street, Glasgow – the biggest lines for the launch of any Apple product yet. iPhone 4 is new design comprises two glass plates that are rimmed with a metal band. The iPhone is capable of multi-tasking, introduces support for folders, and lets you use the iBook app for reading a huge variety of titles. There also the warmly welcomed FaceTime functionality, which lets iPhone 4 users make video calls to each other without using operator minutes. Reviews are highly positive, with the device winning praise for hosting an excellent camera, boasting a stunning display and for being a triumph of engineering design. With everything looking so positive, it was almost inevitable the company would hit problems. No activation issues mar the introduction, but consumers quickly note that the iPhone 4 would drop its connection if firmly gripped on its lower left-hand side. Complaints emerge within hours of the device going on sale and quickly grow to an uproar. Thousands are affected. The Daily Mail website even publishes a story claiming the iPhone 4 faces a recall – the report was based on a tweet from satirist Fake Steve Jobs. Apple releases a statement in response: “Gripping any phone will result in some attenuation of its antenna performance, with certain places being worse than others depending on the placement of the antennas. This is a fact of life for every wireless phone.” But it does go on to offer a software update to present the reception strength more accurately, and free cases.
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